Results Guaranteed!
Our Pay for Performance Model Guarantees Saved Clients and New Business
Our "Pay for Performance Model" guarantees your organization candid customer feedback, guaranteed saved clients, new business and compelling results. If we don't find any cross selling opportunities, referrals or show you clients ready to leave that you did not know were unhappy - you don't pay. But - that's never happened on even one of our projects. Review some of our case studies in the Client Testimonial page and see what you can expect.
Our solution will help you to expand and improve existing client relationships, and develop new client relationships.
Our unique methodology delivers candid, actionable client and partner feedback. We guarantee a minimum response of 50% for all projects and an ROI of 300%.
For every 300 participating clients, our typical results:
- Six new clients in the first year from referrals
- 20 new cross selling opportunities closed
- Six clients "thought to be happy" stopped at the exit door first year
- Overall: 300% plus first year project ROI - written guarantee
- 65% response rate (Guaranteed minimum response of 50% - written guarantee)
Key benefits:
- Goes far beyond Satisfaction Surveys: focused per client and actionable
- Uncovers each client's unique profile
- Delivers follow-up strategies to each client team member
- Little effort and no complex software implementation by your organization
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2004- Active Retention LLC. All rights reserved.
141 Newburyport Turnpike, Suite 102, Rowley, MA 01969 | 978.815.6123