Results Guaranteed!

Our Pay for Performance Model

For every 300 participating clients, our typical results:

Six new clients first year
20 cross selling opportunities
Six clients stopped at the exit door first year
Overall: 300% plus first year project ROI – written guarantee
65% response rate (Guaranteed minimum response of 50% - written guarantee)

Key benefits:

Goes far beyond Satisfaction Surveys: focused per client and actionable
Uncovers each client's unique profile
Delivers follow-up strategies to each client team member
Little effort and no complex software implementation by your organization

	We’re very happy with the results from our Client Service Review Project, Active Retention really delivered on their promises. The technology is wonderful and we now have a powerful tool to see exactly what our clients want.
	John Lehr President, Grace Mayer

	Our clients were extremely candid in their responses, thanks to Active Retention’s specific questions and methodology, which allowed us to understand exactly what our clientele expected from our sales and service teams.
	Chris Seitz Manager Corporate Communications

Our "Pay for Performance Model" guarantees your organization candid customer feedback and compelling results. If we don’t find any cross selling opportunities, referrals or retention risks – you don’t pay. But – that’s never happened on one of our projects. Review some of our case studies in the Client Testimonial page and see what you can expect.

Our solution will help you to expand and improve existing client relationships, and develop new client relationships.

Our unique methodology delivers candid, actionable client and partner feedback. We guarantee a minimum response of 50% for all projects.