A unique solution with actionable results:
- Pay for Performance Model
- Guaranteed Response Rate
- Guaranteed Project ROI
- Candid Responses to our sophisticated surveys
- Loyalty Index for every client
- No complex deployment required
- Simple to learn and use
- Results are immediately actionable and client specific
- Strategic and tactical technology tools – improve loyalty increase organic growth
Specific Client by Client Measurement of:
- Loyalty
- Retention
- Quality
- Satisfaction
- Communication
- Referrals
- Cross Selling
Delivered through our unique Client Service Review™ solution.
 |
I would strongly recommend Active Retention’s Client Service Review solution to anyone seeking to better understand loyalty, quality, and performance at their organization. |
 |
|
Colleen LoConte Vice President Customer Service, Dendrite International |
 |
37% of our clients responded that they were interested in discussing at least one product or service we offered - much higher than expected - and now we can track and address these. |
 |
|
Frank Mikan President, The HDH Group |
|